Skip navigation

Now Hiring in All Departments: HVAC, Plumbing, Sales, Call Center Read More



Are you the best and do you want to join a team that appreciates you, where you can create your own opportunities? Then join a TEAM that loves to WIN!

Who We Are

Busy Bee Plumbing, Heating and Air Conditioning, Inc., with more than 40 employees and 30 plus trucks on the road, we are one of the fastest-growing private companies in Middle Tennessee. We are expanding our teams, products, services and infrastructure to optimize the client experience. The position of the dispatcher is to coordinate appointments for technicians at client’s sites to maximize productivity and be the liaison between the company, technician and client and to deliver exceptional customer service reflective of Busy Bee’s values.

Job Responsibilities:

  • Dispatch technicians to service calls and maintain technician schedules.
  • Prioritize calls according to customer and/or operational need.
  • Coordinate and maintain on call schedules for technicians and after-hours procedures.
  • Schedule calls, enter service calls, and debrief with technicians.
  • Maintain complete, accurate and updated information in the customer database.
  • Effectively manage conflict resolution with customers through clear communication, addressing all concerns, questions, or problems expediently.
  • Promptly report any service issues to the appropriate leader to ensure customer satisfaction is maintained.
  • Address all concerns, questions and problems from customers and technicians. Utilize clear communication to manage conflict resolution.
  • Perform other duties as assigned.

Why Choose Busy Bee Plumbing, Heating, & Air Conditioning Inc.

  • Competitive pay – BOE- $15.00 - $21.00 per hour.
  • Medical Insurance – We pay 50% for the employee’s insurance premiums for health, dental, vision.
  • Company Paid - life insurance $25K.
  • Work life balance – Up to 2 weeks PTO, 8 paid Holidays’!
  • 401k Plan with a 3% match.
  • PAID TRAINING – In house.

Key Sub Tasks

  • Learn the business and learn how to prioritize the most urgent client calls.
  • Participate in training so that you grow and develop as a professional.

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team. If this sounds like you, spend a little time learning about Busy Bee Plumbing, Heating, & Air Conditioning Inc., by visiting

When you’re ready, click on the apply now button above.

Equal Opportunity Employer