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Busy Bee Plumbing, Heating, & Air Conditioning Inc. Busy Bee Plumbing, Heating, & Air Conditioning Inc.
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About

About Us

William Matheny graduated from McGavock High School in Nashville, TN, where he took full advantage of the HVAC courses. After school, he became an entry-level service technician at an established company in Middle Tennessee. He soon moved up to senior technician. In 2007, William studied for his state gas mechanical test and became a licensed contractor.

With more than ten years of experience, William started his own company with $3,500 and an old truck. He knew he had something special to offer: hard work, honesty, and going the extra mile for clients with a “more than satisfied” attitude. The company soon started to grow with an amazing client base.

Our History

William Matheny graduated from McGavock High School in Nashville, TN, where he took full advantage of the HVAC courses. After school, he became an entry-level service technician at an established company in Middle Tennessee. He soon moved up to senior technician. In 2007, William studied for his state gas mechanical test and became a licensed contractor.

With more than ten years of experience, William started his own company with $3,500 and an old truck. He knew he had something special to offer: hard work, honesty, and going the extra mile for clients with a “more than satisfied” attitude. The company soon started to grow with an amazing client base.

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Our Values

When William started Busy Bee Plumbing, Heating, & Air Conditioning Inc., he wanted to exercise his strong sense of values and ethics. He believes the keys to success are reliability, honesty, and integrity. These have become the company’s core values, and we work hard with all our personnel to make sure they understand Will’s values and expectations. Our goal is to deliver customer satisfaction.

William has an open door policy with his employees and customers. His mindset helps set us apart as an HVAC, plumbing, and electrical company serving Middle Tennessee. William’s wife Branden has also contributed to the company’s success: she created the bee logo and the business name.

If we treat everything we do with integrity, meaning we are always honest and do the job right no matter time of day the right way and do what we say when we say we have integrity. When we stay committed to the processes, we ensure that the client receives the service as promised and the team wins. When we care it shows in our work quality, it shows in the client experience internal and external.

The Core Values of Busy Bee Include:

  • More Than Satisfied
    We go beyond great service to deliver an experience that exceeds your expectations.
  • Family-Owned Values
    As a locally owned business, we treat every customer with the care and respect they deserve.
  • Fast, Responsive Service
    When you need us, our team is ready with prompt, dependable solutions.
  • Integrity First
    Honest recommendations and quality workmanship are at the heart of everything we do.

See What All the Buzz Is About

    Busy Bee employees are friendly and professional.
    “I was able to get a technician to come to my house to clean my dryer vents on the same day as I called. I was impressed that the dispatcher texted me a photo of the technician before he arrived. Chandler was friendly, and answered all my questions. He worked efficiently and quickly. I'm glad I called Busy Bee.”
    - Milly A.
    From the moment I called, their customer service was friendly, professional, and responsive.
    “The technician arrived on time, thoroughly explained the issue, and completed the repair quickly and efficiently. They were honest, knowledgeable, and took the time to answer all of my questions without trying to upsell unnecessary services.”
    - Karita B.
    Busy Bee did an amazing job with replacing my main line to the house.
    “They were quick to repair the issue and left the job site with newly seeded grass and even cleaned up the site afterwards. He then stopped by on his way home from work to address the water pressure after the repair! I can't thank him and Busy Bee Plumbing enough for making this very stressful situation easy. I'm a loyal customer and will continue to be thanks to the amazing staff from the Customer Service Department to the Project Managers and staff at Busy Bee Plumbing Heating and Air.”
    - Oscar R.
    I would recommend them to anyone!
    “I was very impressed with the service I received. Everything was very organized, timely, Chris was respectful of my home, and diagnosed, repaired, and cleaned up so quickly! He was thorough, making sure he had checked everything before he said it was fixed, then he explained what he had done, what he found, and showed estimates with different options. It all made me very comfortable with the service I got and that I was getting it at a fair price.”
    - Julie S.
    I highly recommended Busy Bee!
    “Kevin came and did a great job. He was very professional knowledgeable, and very nice. He returned the next day and replaced the water heater. His attention to detail is amazing. He did a good job. Garrett came later yesterday to walk me through all that I needed to have done. He was not high pressure at all, and even went the extra mile to help me accomplish what was needed.”
    - Jenny K.

3,000+ Reviews on Google!