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Are you the best and do you want to join a team that appreciates you, where you can create your own opportunities? Then join a TEAM that loves to WIN!
Who We Are
Busy Bee Plumbing, Heating and Air Conditioning, Inc., with more than 40 employees and 30 plus trucks on the road, we are one of the fastest-growing private companies in Middle Tennessee. We are expanding our teams, products, services and infrastructure to optimize the client experience. The position of the dispatcher is to coordinate appointments for technicians at client’s sites to maximize productivity and be the liaison between the company, technician and client and to deliver exceptional customer service reflective of Busy Bee’s values.
Job Responsibilities:
- Dispatch technicians to service calls and maintain technician schedules.
- Prioritize calls according to customer and/or operational need.
- Coordinate and maintain on call schedules for technicians and after-hours procedures.
- Schedule calls, enter service calls, and debrief with technicians.
- Maintain complete, accurate and updated information in the customer database.
- Effectively manage conflict resolution with customers through clear communication, addressing all concerns, questions, or problems expediently.
- Promptly report any service issues to the appropriate leader to ensure customer satisfaction is maintained.
- Address all concerns, questions and problems from customers and technicians. Utilize clear communication to manage conflict resolution.
- Perform other duties as assigned.
Why Choose Busy Bee Plumbing, Heating, & Air Conditioning Inc.
- Competitive pay – BOE- $15.00 – $21.00 per hour.
- Medical Insurance – We pay 50% for the employee’s insurance premiums for health, dental, vision.
- Work life balance – Up to 2 weeks PTO, 8 paid Holidays’!
- PAID TRAINING – In house.
Key Sub Tasks
- Learn the business and learn how to prioritize the most urgent client calls.
- Participate in training so that you grow and develop as a professional.
If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team. If this sounds like you, spend a little time learning about Busy Bee Plumbing, Heating, & Air Conditioning Inc., by visiting www.busybeehvac.com.
When you’re ready, click on the apply now button above.
Equal Opportunity Employer
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HVAC Service
Busy Bee Plumbing, Heating, & Air Conditioning Inc., is one of the fastest growing private companies in Middle Tennessee with more than 40 trucks on the road and 50 associates Busy Bee, is expanding our teams, products, services and infrastructure to optimize the customer experience. The role of an HVAC Service Technician is to deliver exceptional HVAC service maintenance on residential heating and air conditioning systems and to oversee the work of the HVAC Service Apprentice to ensure all work is performed correctly and is reflective of Busy Bee’s values.
Pay Rate: $18 – $30 an hour
Job Responsibilities:
- Perform a thorough and accurate HVAC inspection including Health and Safety Checklist and communicate findings to the customer in a written option sheet.
- Perform all HVAC repairs and replacements to applicable codes.
- Facilitate order for all parts required for appointments and ensure preparedness for the day of service.
- Transport materials and tools to the job site and provide proper accounting of assigned tools.
- Effectively communicate with the customer regarding questions, concerns and problems.
- Inform the manager if the customer does not have HVAC service before leaving the call.
- Facilitate rescheduling customer appointments, if the call is not complete.
- Train, coach and mentor apprentices.
- Always maintain a courteous demeanor with customers and associates.
- Manage operational metrics including average invoice total, callback ratios and labor margins.
- Perform other duties as assigned.
Qualifications
Knowledge, Skills and Abilities:
- 2 to 5 years of verifiable work experience in the HVAC industry preferred.
- Knowledge of the fundamental operational functionality of residential air conditioning, heating, and
- ventilation equipment.
- Able to troubleshoot problems with refrigerant, electrical, and duct systems on HVAC equipment.
- Must be able to use a computer tablet, smart phone and read a map or follow GPS.
Requirements:
- EPA Certified.
- A High School diploma or general education degree (GED) required.
- NATE Certification preferred.
- HVAC certification or Diploma preferred.
- A valid driver’s license and approved to drive by the Company’s insurance carrier.
- Willing to work hours outside of a normal work schedule and on call schedule.
Benefits:
- Competitive Bonus Structure
- Employee Referral Bonuses
- Medical, Dental & Vision Insurance
- Long & Short-Term Disability
- Company paid vacation/holidays.
- Direct Deposit
- Weekly paycheck
Everyone is required to submit to a pre-employment background check, MVR check and drug screen prior to job offer.
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If you want to be a part of a team that loves to WIN, and want to enjoy a rewarding, long career in the HVAC industry, Apply Now!
Busy Bee Plumbing, Heating, & Air Conditioning Inc., is middle Tennessee’s premiere provider of residential and commercial plumbing, heating & Air Conditioning services. With over 40 trucks and 50 associates, Busy Bee has offered a 100% satisfaction guarantee and the highest quality installation, service, and repair since 2012.
Starting Pay: $18-$30 an Hour DOE
Qualified technicians will apply technical skills and knowledge to install HVAC equipment in residential and commercial settings. As a member of our team, you receive:
- Year-round work
- No layoffs
- Advancement opportunities
- Team Atmosphere
- Communication training
- 100 Hours of paid training
AND receive great benefits, like:
- Medical, Dental & Vision Insurance
- Long and Short-term disability
- Paid training
- Company, paid vacation up to three weeks yearly.
- Paid holidays
Qualifications
Education/Certification Requirements:
- EPA Certified.
- 2 or more years of HVAC Install Experience preferred.
- A High School diploma or general education degree (GED) required.
- NATE Certification preferred.
- HVAC certification or Diploma preferred.
Busy Bee is an EEOC employer.
Applicants will be required to undergo pre-employment drug screens and background checks.
If you have what it takes to be a part of the industry’s best team in the home service industry, Apply now!
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Are you a Service Technician that is tired of doing your own installs?
If you enjoy talking to people and customer service, Plumbing Service might be for YOU. If you’re interested in getting in, working, and getting out, Plumbing Install might be for YOU. No two technicians are the same, and we get that. Come work with a Team that appreciates YOU.
Busy Bee Plumbing, Heating, & Air Conditioning Inc., is middle Tennessee’s premiere provider of residential and commercial plumbing, heating & cooling services. With more than 30 trucks and 50 associates, Busy Bee has offered a 100% satisfaction guarantee and the highest quality installation, service, and repair since 2012. Qualified technicians will apply technical skills and knowledge to plumbing service and repair in residential and settings. As a member of our team, you receive:
Pay Rate $25-$40 an hour DOE
- Competitive Bonus Structure
- Employee Referral Bonuses
- Year-round work
- No layoffs
- Advancement opportunities
- Team Atmosphere
- 100 Hours of paid training (per year).
AND receive great benefits, like:
- Medical, Dental & Vision Insurance
- Long and Short-term disability
- Company paid vacation up to three weeks yearly.
- Paid holidays
- Company vehicle, stocked with tools.
Qualifications
Education/Certification Requirements:
- Experience preferred in installation, maintenance, troubleshooting and correcting diverse plumbing service issues.
- A High School diploma or general education degree (GED) required.
- A valid driver’s license and approved to drive by Company’s insurance carrier.
Busy Bee is an EEOC employer.
Applicants will be required to undergo pre-employment drug screens and background checks.
Apply today if you have what it takes to be a part of the industry’s leader in the home services industry!
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Busy Bee Plumbing, Heating, & Air Conditioning Inc., is one of the fastest growing private companies in Middle Tennessee, with more that 40 trucks on the road and 50 associates we are expanding our teams, products, services and infrastructure to optimize the customer experience.
Job Responsibilities:
Lead a team of installers to validate they perform the following tasks:
- Ability to perform all plumbing repairs and replacements to code.
- Check slopes for conformance to requirements, using levels or lasers.
- Cover pipes with earth or other materials.
- Connect pipe pieces and seal joints, using welding equipment, cement, or glue.
- Install or repair sanitary or stormwater sewer structures or pipe systems.
- Install or use instruments such as lasers, grade rods, or transit levels.
- Grade or level trench bases, using tamping machines or hand tools.
- Lay out pipe routes, following written instructions or blueprints and coordinating layouts with supervisors.
- Dig trenches to desired or required depths, by hand or using trenching tools.
- Operate mechanized equipment, such as pickup trucks pulling tailers, excavators, skid steers, dump trailers.
- Locate existing pipes needing repair or replacement, using magnetic or radio indicators.
- Tap and drill holes into pipes to introduce auxiliary lines or devices.
Qualifications
Knowledge, Skills and Abilities:
- Experience preferred but not required in installation, maintenance, troubleshooting and correcting diverse plumbing service issues.
- Ability to run equipment such as an excavator.
- Must be able to use a computer tablet, smart phone and read a map or follow GPS.
Requirements:
- A High School diploma or general education degree (GED) required.
- Licensed Journeyman Plumber.
- A valid driver’s license and approved to drive by the Company’s insurance carrier.
- Must be willing to work a flexible schedule (including some weekends and on-call).
Benefits:
- Medical, Dental & Vision Insurance
- Long & Short-Term Disability
- Company paid vacation/holiday
- Direct Deposit
- Weekly paychecks
Everyone is required to submit to a pre-employment background check, MVR check and drug screen prior to job offer.
Busy Bee is an EEOC company.
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Location: Based in Lebanon, TN • Serving Middle Tennessee
Type: Full-Time • Leadership Role • Field + Office
Build, Lead, and Scale an Electrical Department in Middle Tennessee
Busy Bee Plumbing, Heating, Cooling & Electrical is growing fast because we hire great people and our customers feel the difference. With 40+ trucks on the road and 60+ employees, we’re one of the most recognized home service teams in the region.
We’re looking for an Electrical Service Manager who can lead from the front—recruiting and developing top talent, partnering with dispatch and customer service teams to deliver a 5-star experience, and building a high-performing electrical department that wins in the Middle Tennessee market.
What You’ll Be Responsible For:
Leadership & Team Development
Recruit, hire, onboard, and train electrical field technicians
Coach performance through ride-alongs, ongoing training, and clear accountability
Build a culture of safety, craftsmanship, and professionalism
Set the daily tone, pace, and standard for the department
Operations & Dispatch Partnership:
Work closely with dispatch to ensure the right technician is matched to the right call
Improve department efficiency by reducing callbacks, improving completion rates, and maximizing schedule effectiveness
Support field execution with strong processes, tools, and clear expectations
Customer Experience & Quality:
Ensure technicians deliver an exceptional customer experience on every call
Handle escalations with professionalism and urgency
Raise quality standards so customers request your techs by name
Performance & Growth:
Drive department goals (revenue, gross margin, close rate, average ticket, reviews, callback reduction)
Lead daily/weekly performance huddles and track KPIs
Identify growth opportunities across the Middle Tennessee service area and help scale headcount as demand rises
What Success Looks Like (First 90–180 Days):
Hiring and onboarding pipeline established for electrical techs
Clear service standards and training rhythm in place
Improved schedule efficiency and reduced rework/callbacks
Noticeable lift in customer satisfaction, reviews, and department consistency
A team that knows the expectations—and hits them
Desired Skills & Experience:
Proven leadership experience managing field teams (electrical/service preferred)
Strong coaching ability: you develop people and hold standards without drama
Operational discipline: organized, detail-driven, and consistent
Strong customer-first mindset with the ability to resolve issues quickly
Comfortable with technology and reporting; proficient with Microsoft Office (Excel, Word, PowerPoint)
Ability to thrive in a fast-paced, goal-driven environment
Preferred (but not required):
Experience in residential service electrical in a high-volume, branded service company
Familiarity with service dispatch operations, technician scorecards, and performance coaching
Experience hiring and growing a department
Why Work at Busy Bee:
Competitive pay (base + performance incentives available)
Benefits — We help pay premiums for medical, dental, vision, life insurance, plus short- and long-term disability
- Work-life balance — PTO + paid holidays
- Take-home truck — new, safe, company-supplied vehicle
- Modern tools — iPhone, iPad, and integrated software
- Training — ongoing development and support (you won’t be asked to “figure it out alone”)
Requirements:
Valid driver’s license and clean driving record
Ability to pass applicable pre-employment screenings
Ability to meet role demands including field support, ride-alongs, and jobsite visits across the Middle Tennessee service area
Ready to Lead Something Bigger Than a Job?
If you want a career where your leadership directly impacts growth, culture, and customer trust—this is the move.
Equal Opportunity Employer
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Date posted: Feb 16, 2026
Pay: $90,000.00 – $175,537.18 per year
Job Type: Full-time
Job description:
As a HVAC Residential Sales Consultant candidate you will be responsible for running all sales calls for the HVAC department. These calls consist of tech leads and cold call leads. It will be your responsibility to process all paper work, order material for said job, manage the install crew and complete a job follow up with the client to ensure all work was completed and the client is happy.
The candidate should have the following:
- 5+ years in successful sales
- 3-5 years of HVAC experience
- Up to date with Codes requirements
- GED or high school diploma
- Clean MVR
- Pass Drug screen
Company will provide the following:
- Company truck
- Fuel card
- iPhone
- Laptop
- Office
- On going industry training
Benefits:
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- On call
- Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
Project management: 3 years (Required)
Work Location: On the road
Benefits:
- Company car
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Professional development assistance
- Vision insurance
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